Delivery Policy
Thank you for choosing Silver Gallery LLP for your product purchases. We strive to provide efficient and reliable delivery services to ensure your orders are delivered in a timely manner. Our Delivery Policy outlines the details of our delivery process, including shipping options, timeframes, and other relevant information.
1. Shipping Methods and Options:
– We offer various shipping methods to accommodate different delivery needs, including standard shipping, express shipping, and in-store pickup (if applicable).
– The available shipping options may vary depending on your location, the product(s) ordered, and other factors. During the checkout process, you will be presented with the available shipping options and their respective costs.
2. Shipping Timeframes:
– We make every effort to process and ship your order as quickly as possible. The estimated delivery time will depend on factors such as product availability, shipping method selected, and your location.
– We provide estimated delivery timeframes during the checkout process based on the information available to us at that time. Please note that these are estimates and not guaranteed delivery dates.
– Delays may occur due to unforeseen circumstances, such as weather conditions, natural disasters, or carrier-related issues. While we strive to minimize such delays, they are beyond our control.
3. Order Processing:
– Once you place an order, our team will verify the order details, product availability, and initiate the order processing.
– If there are any issues or concerns regarding your order, we will contact you using the contact information provided during the checkout process.
– You will receive an order confirmation email that includes your order details and any relevant tracking information once your order has been processed and prepared for shipment.
4. Tracking and Shipment Updates:
– For most shipments, we provide tracking information that allows you to monitor the progress of your delivery.
– You will receive an email or notification with the tracking number and instructions on how to track your package once it has been shipped.
– Please note that tracking information may take some time to be updated and may not be available immediately after the package is shipped.
5. Shipping Costs:
– Shipping costs are calculated based on factors such as the shipping method selected, the weight and dimensions of the package, and the destination.
– The shipping costs will be displayed during the checkout process, allowing you to review and confirm the total cost before completing your order.
6. Delivery Address:
– It is your responsibility to provide accurate and complete delivery address information during the checkout process.
– Please ensure that the delivery address is correct and includes any necessary details, such as apartment numbers or business names.
– We are not responsible for delivery delays or failed deliveries due to incorrect or incomplete address information provided by the customer.
7. Delivery Acceptance:
– Upon delivery, it is important to inspect the package for any signs of damage or tampering.
– If you notice any damage to the package or suspect any issues with the product(s) inside, please contact us immediately to report the problem.
– By accepting the delivery, you acknowledge that the package was delivered in satisfactory condition, unless otherwise stated and documented.
8. International Shipping:
– For international shipments, additional customs duties, taxes, or fees may apply, depending on the destination country’s regulations.
– Any additional charges related to customs clearance or import duties are the responsibility of the customer.
Please note that this Delivery Policy is subject to change without prior notice. It is advisable to review the policy on our website or contact our customer service for the most up-to-date information.
If you have any questions or require further assistance regarding our delivery services, please don’t hesitate to contact our customer service team. We are here to help you.
